Privacy Policy

Effective Date: 30 March 2025

At Harmony Healing Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products and services.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Health Information (for consultations): Any personal health information you provide during consultations or through intake forms.

  • Technical Data: IP address, browser type, device information, pages visited, and browsing behaviour on our website.

  • Communication Data: Information provided when you contact us via email, web forms, or social media.

2. How We Use Your Information

We collect and use your information to:

  • Fulfil orders and deliver products or services.

  • Provide personalised consultations and wellness plans.

  • Respond to inquiries and provide customer support.

  • Improve our products, services, and website experience.

  • Send occasional updates, newsletters, or promotional offers (only if you opt in).

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We only share your information with trusted third-party service providers (e.g. payment processors, delivery services) where necessary to operate our business.

All third parties are required to protect your data in accordance with applicable privacy laws.

4. Security of Your Information

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, loss, or alteration. However, no method of transmission over the Internet is completely secure.

5. Your Rights

You have the right to:

  • Access or correct your personal information.

  • Request that we delete your personal data, where appropriate.

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at harmonycollectiveonline@gmail.com.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyse traffic, and enable core site functionality. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about your privacy, please contact:

Harmony Healing Collective
Email: harmonycollectiveonline@gmail.com